Case Study
Elevating operational framework for streamlined efficiency
Simplified processes lead to enhanced strategic clarity and program sustainability
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The University of Notre Dame is a private research university inspired by its Catholic character to be a powerful force for good in the world.
Overview
- Key Challenges: Excessive automation, strategic indecision, shifting team dynamics.
- Key Solutions: Optimized automations, refined decision-making, realigned resources.
- Key Impact: Boosted efficiency, enhanced clarity, ensured program sustainability.
challenges
- Excess Automation: Faced with automation overload, impacting data and donor management efficiency.
- Strategic Decisions & Vendor Picks: Lacked streamlined approach for tech adoption and partner selection, crucial for educational outreach.
- Team & Resource Dynamics: Shifts in team roles and external support challenged program delivery.
Solutions
- Automation Optimization: Refined automations for better operational flow and data accuracy.
- Decision Framework Upgrade: Established clear criteria for technology and vendor choices, aligning with mission objectives.
- Resource Alignment: Adjusted staffing and partnership strategies to enhance program support.
Impact
- Operational and Engagement Uplift: Streamlined processes led to improved donor relations and program management.
- Strategic Alignment: Enhanced decision-making and vendor alignment boosted educational tech deployment.
- Program Continuity: Reallocated resources ensured sustained support for educational initiatives, reinforcing mission impact.
